Contact UsWe are here for you
Reach out to book your harbor tour, plan a private charter, or ask any questions you may have.
Plan Your Harbor Experience
Whether you want to book a tour, organize a private event, or simply ask a question — we look forward to hearing from you.
Write to Us
Contact Information
Barge rental: 24/7 available
Tour times: Daily flexible by arrangement
Back office (administration): Monday to Saturday, 09:00–18:00
(for invoices, cancellations, and organizational matters)
Location
Our barges are located at the pontoon facility near the St. Pauli Landungsbrücken, between Bridge 6 and 7.
20359 Hamburg, Germany
Phone
+49 (0) 172 8028290
Mon - Fri: 9 AM – 6 PM
hallocarsten@barkassenvermietung.com
Response within 24 hours
Frequently Asked Questions
How can I book a tour?
Simply fill out our contact form or call us directly. We will confirm availability and send you the booking details.
What is your cancellation policy?
Cancellations are possible up to 48 hours before the tour for a full refund.
Do you offer private charters?
Yes! We offer customizable private charters for groups. Contact us for details and pricing.
What happens in bad weather?
Tours may be rescheduled or canceled due to weather conditions. We will notify you in advance and offer alternatives.